@font-face{font-family:Barlow Condensed;font-style:normal;font-display:swap;font-weight:600;src:url(/assets/barlow-condensed-vietnamese-600-normal-A5AYRdjN.woff2) format("woff2"),url(/assets/barlow-condensed-vietnamese-600-normal-CNlPk46_.woff) format("woff");unicode-range:U+0102-0103,U+0110-0111,U+0128-0129,U+0168-0169,U+01A0-01A1,U+01AF-01B0,U+0300-0301,U+0303-0304,U+0308-0309,U+0323,U+0329,U+1EA0-1EF9,U+20AB}@font-face{font-family:Barlow Condensed;font-style:normal;font-display:swap;font-weight:600;src:url(/assets/barlow-condensed-latin-ext-600-normal-18ESti3H.woff2) format("woff2"),url(/assets/barlow-condensed-latin-ext-600-normal-Clv9cIcR.woff) format("woff");unicode-range:U+0100-02BA,U+02BD-02C5,U+02C7-02CC,U+02CE-02D7,U+02DD-02FF,U+0304,U+0308,U+0329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Barlow Condensed;font-style:normal;font-display:swap;font-weight:600;src:url(/assets/barlow-condensed-latin-600-normal-DepVgxBB.woff2) format("woff2"),url(/assets/barlow-condensed-latin-600-normal-BFJEwTuo.woff) format("woff");unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+0304,U+0308,U+0329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:Barlow Condensed;font-style:normal;font-display:swap;font-weight:700;src:url(/assets/barlow-condensed-vietnamese-700-normal-DYeBwlKR.woff2) format("woff2"),url(/assets/barlow-condensed-vietnamese-700-normal-DhIzd8Tb.woff) format("woff");unicode-range:U+0102-0103,U+0110-0111,U+0128-0129,U+0168-0169,U+01A0-01A1,U+01AF-01B0,U+0300-0301,U+0303-0304,U+0308-0309,U+0323,U+0329,U+1EA0-1EF9,U+20AB}@font-face{font-family:Barlow Condensed;font-style:normal;font-display:swap;font-weight:700;src:url(/assets/barlow-condensed-latin-ext-700-normal-CwuXbfVR.woff2) format("woff2"),url(/assets/barlow-condensed-latin-ext-700-normal-BIHFfxf0.woff) format("woff");unicode-range:U+0100-02BA,U+02BD-02C5,U+02C7-02CC,U+02CE-02D7,U+02DD-02FF,U+0304,U+0308,U+0329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Barlow Condensed;font-style:normal;font-display:swap;font-weight:700;src:url(/assets/barlow-condensed-latin-700-normal-v1xN8_Wq.woff2) format("woff2"),url(/assets/barlow-condensed-latin-700-normal-Dmwat-ge.woff) format("woff");unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+0304,U+0308,U+0329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:Barlow;font-style:normal;font-display:swap;font-weight:400;src:url(/assets/barlow-vietnamese-400-normal-Dpl4UHAZ.woff2) format("woff2"),url(/assets/barlow-vietnamese-400-normal-BFeobeCK.woff) format("woff");unicode-range:U+0102-0103,U+0110-0111,U+0128-0129,U+0168-0169,U+01A0-01A1,U+01AF-01B0,U+0300-0301,U+0303-0304,U+0308-0309,U+0323,U+0329,U+1EA0-1EF9,U+20AB}@font-face{font-family:Barlow;font-style:normal;font-display:swap;font-weight:400;src:url(/assets/barlow-latin-ext-400-normal-HxX4XjxC.woff2) format("woff2"),url(/assets/barlow-latin-ext-400-normal-CvBsJvxq.woff) format("woff");unicode-range:U+0100-02BA,U+02BD-02C5,U+02C7-02CC,U+02CE-02D7,U+02DD-02FF,U+0304,U+0308,U+0329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Barlow;font-style:normal;font-display:swap;font-weight:400;src:url(/assets/barlow-latin-400-normal-qiz4-Cze.woff2) format("woff2"),url(/assets/barlow-latin-400-normal-fsAxiSwU.woff) format("woff");unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+0304,U+0308,U+0329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:Barlow;font-style:normal;font-display:swap;font-weight:600;src:url(/assets/barlow-vietnamese-600-normal-DcjprdFV.woff2) format("woff2"),url(/assets/barlow-vietnamese-600-normal-CA_GiK2e.woff) format("woff");unicode-range:U+0102-0103,U+0110-0111,U+0128-0129,U+0168-0169,U+01A0-01A1,U+01AF-01B0,U+0300-0301,U+0303-0304,U+0308-0309,U+0323,U+0329,U+1EA0-1EF9,U+20AB}@font-face{font-family:Barlow;font-style:normal;font-display:swap;font-weight:600;src:url(/assets/barlow-latin-ext-600-normal-B8NK_A3D.woff2) format("woff2"),url(/assets/barlow-latin-ext-600-normal-DMVRjfRT.woff) format("woff");unicode-range:U+0100-02BA,U+02BD-02C5,U+02C7-02CC,U+02CE-02D7,U+02DD-02FF,U+0304,U+0308,U+0329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Barlow;font-style:normal;font-display:swap;font-weight:600;src:url(/assets/barlow-latin-600-normal-DILqtrty.woff2) format("woff2"),url(/assets/barlow-latin-600-normal-CNwfPWQD.woff) format("woff");unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+0304,U+0308,U+0329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:IBM Plex Mono;font-style:normal;font-display:swap;font-weight:500;src:url(/assets/ibm-plex-mono-cyrillic-ext-500-normal-BqneJy0T.woff2) format("woff2"),url(/assets/ibm-plex-mono-cyrillic-ext-500-normal-BIfNGwUT.woff) format("woff");unicode-range:U+0460-052F,U+1C80-1C8A,U+20B4,U+2DE0-2DFF,U+A640-A69F,U+FE2E-FE2F}@font-face{font-family:IBM Plex Mono;font-style:normal;font-display:swap;font-weight:500;src:url(/assets/ibm-plex-mono-cyrillic-500-normal-Bq9vWWag.woff2) format("woff2"),url(/assets/ibm-plex-mono-cyrillic-500-normal-Ael50iVv.woff) format("woff");unicode-range:U+0301,U+0400-045F,U+0490-0491,U+04B0-04B1,U+2116}@font-face{font-family:IBM Plex Mono;font-style:normal;font-display:swap;font-weight:500;src:url(/assets/ibm-plex-mono-vietnamese-500-normal-DZ4AoWbu.woff2) format("woff2"),url(/assets/ibm-plex-mono-vietnamese-500-normal-C8zxqsMH.woff) format("woff");unicode-range:U+0102-0103,U+0110-0111,U+0128-0129,U+0168-0169,U+01A0-01A1,U+01AF-01B0,U+0300-0301,U+0303-0304,U+0308-0309,U+0323,U+0329,U+1EA0-1EF9,U+20AB}@font-face{font-family:IBM Plex Mono;font-style:normal;font-display:swap;font-weight:500;src:url(/assets/ibm-plex-mono-latin-ext-500-normal-CAhNIIs5.woff2) format("woff2"),url(/assets/ibm-plex-mono-latin-ext-500-normal-CZ70TYgx.woff) format("woff");unicode-range:U+0100-02BA,U+02BD-02C5,U+02C7-02CC,U+02CE-02D7,U+02DD-02FF,U+0304,U+0308,U+0329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:IBM Plex Mono;font-style:normal;font-display:swap;font-weight:500;src:url(/assets/ibm-plex-mono-latin-500-normal-DSY6xOcd.woff2) format("woff2"),url(/assets/ibm-plex-mono-latin-500-normal-CB9ihrfo.woff) format("woff");unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+0304,U+0308,U+0329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}:root{--bg: #14171c;--bg-raised: #1c2128;--bg-inset: #10131a;--line: #2a313b;--line-strong: #3a4350;--text: #e8eaed;--muted: #98a2b0;--faint: #5c6673;--accent: #f26b1d;--accent-soft: #f26b1d22;--ok: #4cc38a;--ok-soft: #4cc38a1e;--warn: #e5a50a;--warn-soft: #e5a50a1f;--danger: #e5484d;--danger-soft: #e5484d1f;--display: "Barlow Condensed", "Arial Narrow", sans-serif;--body: "Barlow", system-ui, sans-serif;--mono: "IBM Plex Mono", ui-monospace, monospace;--radius: 6px;--shadow: 0 10px 30px rgb(0 0 0 / .45)}*{box-sizing:border-box}html,body,#root{height:100%}body{margin:0;background:var(--bg);color:var(--text);font-family:var(--body);font-size:15px;line-height:1.45;-webkit-font-smoothing:antialiased}::selection{background:var(--accent);color:#14171c}:focus-visible{outline:2px solid var(--accent);outline-offset:2px;border-radius:2px}@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation-duration:.01ms!important;transition-duration:.01ms!important}}h1,h2,h3{font-family:var(--display);font-weight:600;letter-spacing:.015em;margin:0}button{font-family:var(--body)}.panel{background:var(--bg-raised);border:1px solid var(--line);border-radius:var(--radius)}.btn{display:inline-flex;align-items:center;gap:8px;padding:9px 16px;border-radius:var(--radius);border:1px solid var(--line-strong);background:var(--bg-raised);color:var(--text);font-size:14px;font-weight:600;cursor:pointer;transition:border-color .12s ease,background .12s ease,transform .05s ease}.btn:hover{border-color:var(--faint)}.btn:active{transform:translateY(1px)}.btn:disabled{opacity:.45;cursor:not-allowed}.btn-accent{background:var(--accent);border-color:var(--accent);color:#17130f}.btn-accent:hover{border-color:var(--accent);filter:brightness(1.08)}.btn-danger{border-color:#6b3236;color:var(--danger)}.btn-danger:hover{border-color:var(--danger)}input,select,textarea{background:var(--bg-inset);border:1px solid var(--line-strong);border-radius:var(--radius);color:var(--text);font-family:var(--body);font-size:15px;padding:10px 12px;width:100%}input::placeholder,textarea::placeholder{color:var(--faint)}.key{display:inline-flex;align-items:center;justify-content:center;min-width:20px;height:20px;padding:0 5px;border:1px solid var(--line-strong);border-bottom-width:2px;border-radius:4px;font-family:var(--mono);font-size:11px;font-weight:600;color:var(--muted);background:var(--bg-inset)}.mono{font-family:var(--mono);font-variant-numeric:tabular-nums}.eyebrow{font-family:var(--display);font-size:13px;font-weight:600;text-transform:uppercase;letter-spacing:.14em;color:var(--muted)}.live-dot{width:8px;height:8px;border-radius:50%;background:var(--ok);box-shadow:0 0 0 0 var(--ok);animation:live-pulse 2.4s ease-out infinite}.live-dot.off{background:var(--faint);animation:none}@keyframes live-pulse{0%{box-shadow:0 0 #4cc38a80}70%{box-shadow:0 0 0 7px #4cc38a00}to{box-shadow:0 0 #4cc38a00}}.badge{display:inline-flex;align-items:center;gap:6px;border-radius:999px;padding:3px 10px;font-size:12px;font-weight:600;letter-spacing:.03em}.badge-ok{background:var(--ok-soft);color:var(--ok)}.badge-warn{background:var(--warn-soft);color:var(--warn)}.badge-danger{background:var(--danger-soft);color:var(--danger)}.badge-accent{background:var(--accent-soft);color:var(--accent)}.shell{display:flex;flex-direction:column;min-height:100%}.topbar{display:flex;align-items:center;gap:20px;padding:0 20px;height:56px;border-bottom:1px solid var(--line);background:var(--bg-raised);position:sticky;top:0;z-index:10}.wordmark{font-family:var(--display);font-size:22px;font-weight:700;letter-spacing:.08em;text-transform:uppercase}.wordmark em{color:var(--accent);font-style:normal}.topbar nav{display:flex;gap:4px}.topbar nav a{color:var(--muted);text-decoration:none;font-weight:600;font-size:14px;padding:6px 12px;border-radius:var(--radius)}.topbar nav a:hover{color:var(--text)}.topbar nav a.active{color:var(--text);background:var(--bg-inset)}.topbar .spacer{flex:1}.page{width:100%;max-width:1080px;margin:0 auto;padding:28px 20px 80px}.page-title{display:flex;align-items:baseline;gap:14px;margin-bottom:20px}.page-title h1{font-size:30px;text-transform:uppercase;letter-spacing:.04em}.ro-group{margin-bottom:26px}.ro-group-head{display:flex;align-items:baseline;gap:12px;margin-bottom:10px}.ro-number{font-family:var(--display);font-weight:700;font-size:20px;letter-spacing:.06em}.ro-number span{color:var(--accent)}.ticket{position:relative;display:grid;grid-template-columns:6px 1fr auto;border:1px solid var(--line);border-radius:var(--radius);background:var(--bg-raised);margin-bottom:10px;overflow:hidden;transition:border-color .12s ease,box-shadow .12s ease}.ticket.selected{border-color:var(--accent);box-shadow:0 0 0 1px var(--accent),var(--shadow)}.ticket-spine{background:var(--line-strong)}.ticket-spine.add_note{background:#5b8dd6}.ticket-spine.recommend_job{background:var(--accent)}.ticket-spine.start_labor,.ticket-spine.stop_labor{background:var(--ok)}.ticket-spine.attach_photo{background:#a06cd5}.ticket-main{padding:14px 16px;min-width:0}.ticket-meta{display:flex;flex-wrap:wrap;align-items:center;gap:10px;font-size:12.5px;color:var(--muted);margin-bottom:6px}.ticket-summary{font-size:15.5px;font-weight:600;margin-bottom:4px;overflow-wrap:anywhere}.ticket-transcript{color:var(--muted);font-size:13.5px;font-style:italic;overflow-wrap:anywhere}.ticket-actions{display:flex;flex-direction:column;justify-content:center;gap:6px;padding:12px 14px;border-left:1px dashed var(--line)}.confidence{display:inline-flex;align-items:center;gap:7px}.confidence-track{width:54px;height:4px;border-radius:2px;background:var(--bg-inset);overflow:hidden}.confidence-fill{height:100%;border-radius:2px}.tiles{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:14px;margin-bottom:26px}.tile{padding:18px}.tile .value{font-family:var(--display);font-size:42px;font-weight:700;line-height:1;margin:8px 0 2px;font-variant-numeric:tabular-nums}.tile .hint{color:var(--muted);font-size:13px}.bar-row{display:grid;grid-template-columns:120px 1fr 40px;align-items:center;gap:12px;padding:8px 0;font-size:14px}.bar-track{height:8px;background:var(--bg-inset);border-radius:4px;overflow:hidden}.bar-fill{height:100%;background:var(--accent);border-radius:4px}.tech-shell{min-height:100dvh;display:flex;flex-direction:column;padding:16px;gap:14px;max-width:560px;margin:0 auto}.tech-ro{text-align:center;padding:22px 16px 18px}.tech-ro .label{color:var(--muted);font-size:15px;font-weight:600;letter-spacing:.1em;text-transform:uppercase}.tech-ro .number{font-family:var(--display);font-weight:700;font-size:clamp(64px,22vw,110px);line-height:1;color:var(--accent);letter-spacing:.02em}.tech-ro .vehicle{font-size:clamp(19px,5.4vw,26px);font-weight:600;margin-top:6px}.mic-zone{display:flex;flex-direction:column;align-items:center;gap:14px;padding:22px 16px}.mic-button{width:132px;height:132px;border-radius:50%;border:3px solid var(--line-strong);background:var(--bg-inset);color:var(--text);font-family:var(--display);font-size:19px;font-weight:600;text-transform:uppercase;letter-spacing:.08em;cursor:pointer;transition:border-color .15s ease,box-shadow .15s ease,background .15s ease;touch-action:manipulation;-webkit-user-select:none;user-select:none}.mic-button.listening{border-color:var(--accent);background:var(--accent-soft);box-shadow:0 0 #f26b1d8c;animation:mic-pulse 1.4s ease-out infinite}.mic-button.busy{border-color:var(--warn);color:var(--warn)}@keyframes mic-pulse{0%{box-shadow:0 0 #f26b1d73}70%{box-shadow:0 0 0 22px #f26b1d00}to{box-shadow:0 0 #f26b1d00}}.voice-line{min-height:56px;font-size:clamp(17px,5vw,21px);font-weight:600;text-align:center;padding:0 6px}.voice-line.muted{color:var(--muted);font-weight:400}.confirm-row{display:flex;gap:12px;width:100%}.confirm-row .btn{flex:1;justify-content:center;font-size:18px;padding:16px}.tech-status{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:12px 16px;font-size:14px;color:var(--muted)}.empty{text-align:center;padding:56px 20px;color:var(--muted)}.empty .eyebrow{margin-bottom:8px}.spinner{width:22px;height:22px;border:2px solid var(--line-strong);border-top-color:var(--accent);border-radius:50%;animation:spin .8s linear infinite;margin:40px auto}@keyframes spin{to{transform:rotate(360deg)}}.toast{position:fixed;bottom:22px;left:50%;transform:translate(-50%);background:var(--bg-raised);border:1px solid var(--line-strong);border-left:3px solid var(--accent);border-radius:var(--radius);box-shadow:var(--shadow);padding:12px 18px;font-size:14px;font-weight:600;z-index:50;animation:toast-in .18s ease-out}.toast.error{border-left-color:var(--danger)}@keyframes toast-in{0%{opacity:0;transform:translate(-50%) translateY(8px)}to{opacity:1;transform:translate(-50%) translateY(0)}}.login-wrap{min-height:100dvh;display:grid;place-items:center;padding:20px}.login-card{width:100%;max-width:380px;padding:32px 28px}.login-card .wordmark{font-size:34px;display:block;text-align:center;margin-bottom:4px}.login-card .tagline{text-align:center;color:var(--muted);font-size:13.5px;margin:0 0 26px}.field{margin-bottom:14px}.field label{display:block;font-size:13px;font-weight:600;color:var(--muted);margin-bottom:6px}.form-error{color:var(--danger);font-size:13.5px;margin:4px 0 10px}@media(max-width:640px){.ticket{grid-template-columns:6px 1fr}.ticket-actions{border-left:0;border-top:1px dashed var(--line);flex-direction:row;justify-content:flex-end}.bar-row{grid-template-columns:90px 1fr 36px}}